leadership competencies

Vol-21_No-5_Apr_05-2021

In this 8020Info Water Cooler we rethink work schedules, customer service molehills, leadership responsibilities, really listening, developing others, and coaching when behaviours are bad. Enjoy!

Rethinking Work Schedules
How to Become a Great Leader
Beware of Customer Service Molehills
Should you Leave Your Superstars Alone?
The List: Coaching Questions for Bad Behaviour
Leadership That Really Listens
Reading: Governance as Leadership | HBR Family Business Handbook

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vol-18_no-1_Jan_01-2018

In this issue of the 8020Info Water Cooler we focus on ways to prepare for 2018 — tips for reflecting on past performance, building new habits, and structuring new goals. Our team also put together some key “nuggets” of wisdom learned in 2017 that may help make your new year the best one yet. Enjoy!

Assess Your Leadership Competencies… To Improve
How To Build New Habits
Make Commitments Specific
Follow Your Energy
Stretch Goals or Strain Goals?
Our Team’s Tips for 2018

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