leadership

Change Can Come From Anywhere

In this 8020Info Water Cooler, our first of the new year, we look at the flow of change, sources of surprise, tips for new leaders, writing better, mentorship, and assessing whether what you have to offer is different, better and special. We’re also reading about trust and shortening attention spans. Enjoy!

Change Can Come From Anywhere
Tips for Lasting First Impressions as a Leader
Write Fast, Redraft and Read It Out — Often
Five Mentoring Traps to Avoid
10 Questions on Being Different
Focus on Just the Next Step
Preparing for Surprises in 2024
Reading: How Trust Works
Reading: Stolen Focus (Why You Can’t Pay Attention)

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Vol-23_No-07_May-08-2023

In this 8020Info Water Cooler  we look at ways to develop leaders, team communications, asking questions during change projects, funding frameworks, safety for workplace productivity and pitfalls for strategy implementation. Enjoy!

Leadership Development that Works
How Great Teams Communicate
Initiate Change through Questions
A Practical Step to Improve Workplace Safety
The List: 10 Funding Models
Barriers to Strategy Implementation
Reading: The Anxious Achiever
Reading: Mastery

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Vol-23_No-04_Mar-06-2023

In this 8020Info Water Cooler we look at discovering fresh ideas for strategy-making, interviewing for values, getting to the point, trimming presentations, using storytelling to develop shared meaning in your organization, and 10 things to remember about people. Enjoy!

Discover Fresh Ideas for Your Strategy
Crafting an Interview Question on Values
Do Your Presentations Make Eyes Glaze Over?
The Importance of Sharing the Narrative
The List: 10 Things to Remember About People
Getting Straight to the Point
Reading: Intentional Leadership
Reading: Magic Words

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Vol-23_No-03_Feb-13-2023

In this 8020Info Water Cooler we look at how we may be distracting our team members, leaders with blind spots, website buttons that get results, gaps for women in the workplace, a model for design research, and tips to curtail procrastination. Enjoy!

Stop Distracting Your Team
Leaders Are More Susceptible to Blind Spots
Design a Website Button Visitors Will Click
Empowering Women in the Workplace
The Model: An AEIOU Framework for Design Research
Are we in “trudge mode” or just procrastinating?
Reading: Understanding Organizations … Finally!
Reading: Brave New Workplace

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Vol-22_No-14_Oct-1-2022

In this 8020Info Water Cooler we go from funnels to flywheels to neuroscience, from optics to decision rights through to six leadership dimensions and how to use meetings to develop your team. Enjoy!

From Funnels to Flywheels
Neuroscience Lessons to Incorporate into Life
Include Leadership Development in Meetings
It’s the Decision, Not the Optics that Counts
Six Dimensions of Leadership
Decision Rights: DARE may be better than RACI
Reading: Getting Along | Information Anxiety

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Vol-22_No-03_Feb_14-2022

In this 8020Info Water Cooler we look at updates to a marketing classic, balancing the paradoxes of leadership, HR trends for 2022, a list of decision-making steps, what we’re reading and determining when to concede. Enjoy!

Kotler on Marketing, Today
The Workplace, Today and Tomorrow
Paradoxes of Leadership
An Economic Historian on Five Laws of Stupidity
Some Decision-Making Steps
On Whether to Concede
Reading: Compassionate Leadership | Forty Ways to Look at Winston Churchill

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Vol-22_No-02_Jan_24-2022

In this 8020Info Water Cooler we touch on The Project Economy, behavioural change, writing for presentations, celebrating invisible talent, recent tips for better serving users online, and adjusting to declining levels of trust in leaders. Enjoy!

Welcome to the Project Economy
Leading Behavioural Change
The Winning Communication Skill
Celebrate Your Invisible Talent
The List: Content Marketing Trends for 2022
It’s Always Been About Trust
Reading: Making Numbers Count | Chatter: The Voice in Our Head

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Vol-21_No-11_Aug_9-2021

In this 8020Info Water Cooler we look at the counterintuitive role of solitude in leadership, the top dozen satisfactions people seek in their workplaces, five essential points to consider if you’re rebranding, and tips on managing procrastinators. Enjoy!

Solitude and Leadership
Tips for Managing Procrastinators
Sharpening Your Website Message
Test Your Meetings
The List: 12 Elements of Great Managing
Five Steps to Consider When Rebranding
Books: Think Again | The Power of Pressure

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Vol-21_No-6_Apr_26-2021

In this 8020Info Water Cooler we consider the value of recognizing service to the public, advertising that charges like a rhinoceros, tips for starting up, avoiding a tug-of-war during change, and improving through less, not more. Enjoy!

The Power of Recognizing Service to Others
Tips for Rhinoceros Marketers
Get a Grip on your Tongue
Avoid “Tug-of-War” Change Management
Key Principles for Starting Up
Try Subtracting, Not Adding
Reading: Evolution of Everything | World Without Email

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Vol-21_No-5_Apr_05-2021

In this 8020Info Water Cooler we rethink work schedules, customer service molehills, leadership responsibilities, really listening, developing others, and coaching when behaviours are bad. Enjoy!

Rethinking Work Schedules
How to Become a Great Leader
Beware of Customer Service Molehills
Should you Leave Your Superstars Alone?
The List: Coaching Questions for Bad Behaviour
Leadership That Really Listens
Reading: Governance as Leadership | HBR Family Business Handbook

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