Vol-19_No-17_Dec_09-2019
In this 8020Info Water Cooler we focus on planning around actions rather than options, developing slogans based on sound, leadership decency, facing fears, and mapping your customers’ experiences. Enjoy!
Three Key Components Of Reductive Planning
Sounds Before Words
Leaders Must Be Decent, Not Just Intelligent
The Face-Everything Technique
Key Elements of a Customer Journey Map
Our 2019 Year-End Shout-Out
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