vol-18_no-15_oct_22-2018

In this edition of The 8020Info Water Cooler we discuss how doubt affects decision making, the benefits of being a “caring coach” for customers, the downside of to-do lists, and ways to keep learning at work. Plus, we invite your input for our special 300th anniversary issue of The 8020Info Water Cooler. Enjoy!

Doubt And Decision-Making
Become The Caring Coach
Why To-Do Lists Cause Distress
Try The Five-Hour Rule
Overcoming Barriers To Learning
Input For Our Next Issue

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